Customer Support Specialist German

29-07-2021 Referentie: ea0801cd-34a1-436a-a153-b48f883104ab
Regio Nunhem
Salarisindicatie € 2800 - 3100 per maand
Werkuren 33 - 40 uur
Provincie Limburg
Vakgebied Commercieel
Opleidingsniveau HBO
Dienstverband Fulltime

Are you a customer service specialist and native or almost near native speaker German? Do you have experience in working within a corporate company?

The job
As a Customer Support Specialist, you are responsible for the administrative processing and coordination of orders of our German speaking market (Germany, Austria and Switzerland). To this end, you have frequent contact with relevant customers, sales representatives and various internal departments such as Supply Chain, Warehousing, Finance, Traffic etc. In collaboration with sales representatives, you actively provide commercial support from the Customer Support department to the relevant markets or customers.

You will be part of our EMEA Team which consists of 15 people. This team is the customer support for different countries within EMEA. Together with the team you will take care of customer orders, interact and provide updates to sales representatives and other departments.

Offer
What do we have to offer?

  • A challenging job;
  • Working within an international environment;
  • Working within a multi-cultural organization;
  • Various training and development opportunities;
  • A competitive salary and excellent secondary employment conditions;

Tasks and responsibilities

  • Responsible for the administrative processing;
  • Coordination of orders;
  • Frequent contact with customers and related departments;

Requirements
Our ideal candidate:

  • A linguistic educational level or bachelor’s degree;
  • 2 years experience in an international customer service environment is preferred;
  • Excellent knowledge of German (Must), good knowledge of the English language, spoken and written. (Knowledge of the Dutch language is a plus)
  • Good communication skills, able to communicate on multiple levels within the organization;
  • Able and willing to work in a high-pressure, fast-paced environment and able to handle adhoc situations;
  • Strong customer focus and strong organizational skills;
  • Accurate and efficient way of working;
  • Critical thinking;
  • Experience with ERP systems, SalesForce and MS Office programs (Outlook, Excel, etc.);
  • You are pro-active, a team player and like to be in the driver seat;

Where are you going to work
The client is an international company with a corporate structure located in the area of Roermond.



More information

For more information about this client you can call Anouk Hendriks at 0031- (0)462077010 or look at our website for more information www.flexibilitylimburg.nl






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