One of our relations in Sittard is hiring a new colleague for their IT department. This relation is situated in the hart of Sittard.
Our customer is hiring multiple Tier 1 & 2 Technical Support Engineers to provide technical support for Digital Communication Solutions based on the technologies. You will answer technical inquiries, diagnose reported problems and configuration issues, recommend possible solutions, follow issues through to resolution or workaround and escalate if needed.
As part of the Support team you will work in a 24/7/365 shift schedule and document all activities in the customer tracking database including nature and resolution recommended. You will multi-task, prioritize and organize all calls and e-mails sent to you or assigned to you.
An extensive introduction program and assessment are part of the job to compose a personal development plan.
Qualifications & Competences
A challenging job in an inspiring and rapidly developing high-tech company, where an open, professional and pleasant working culture is one of our most important assets. We embrace initiatives, ownership and a strong team spirit. By providing freedom, we support you to be creative and to organize the job in accordance with the overall goals. We are committed to support your professional and personal development and give you the opportunity to cooperate with talented people.
Wpuld you like to know more about us? Feel free to contact us or have a look at our website for more options, www.flexibilitylimburg.nl
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