For one of the best employers in the region of South -Limburg we are currently looking for a new colleague for their International customer service department. The company is working in the medical devices industry. This organisation is growing rapidly and they are expanding in the Scandinavian area. Therefore we are searching for people who are able to speak Danish.
A day at the office as a customer service representative?
It will never be the same day.
At customer service you will be the first point of contact to process incoming customer orders as well to answer inquiries by phone and e-mail regarding orders, backorders, shipments status, complaints, returning products etc. You are supporting the Sales Reps and Sales Manager with various tasks and projects, like various sales reports, samples, promotional projects. You have to be liaising with shipping, finance, marketing, quality assurance, product planners and manufacturing at international level to ensure that the products are available as soon as possible for shipment to the customer. Tracking the progress and be responsible for ensuring that custom kits & packs are manufactured in a timely manner to meet customers' demands is something that you will be doing on a daily basis.
We are looking for candidates who match the following:
- MBO / HBO degree ;
- A minimum of 3 years in an international customer service environment;
- Demonstrated computer skills preferably spreadsheets, word processing, database and other
applicable software programs would be a great plus;
- Ability to work effectively as part of a team and make decisions quickly and accurately;
- Knowledge of applicable customer service techniques and the ability to apply those techniques while working with the public.
- Native or near-native Danish;
- Good working knowledge of English;
We offer you an interesting job at an American company which is growing rapidly. You'll be having good opportunities to develop yourself. You will be working in a very international team with various cultures.
The working times are between 08h00 and 18h00 and they are situated in the region of Maastricht and Heerlen. For more information about this client you can call Lenny Gerards at 0031- (0)462077010 or look at our website for more information www.flexibilitylimburg.nl
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