Finnish Customer Service Representative in Maastricht-Airport

25-01-2018 Referentie: 020385-L1
Regio Maastricht-Airport
Werkuren 40 uur per week
Dienstverband Fulltime
Opleidingsniveau MBO, HBO
Vakgebied Secretarieel, Administratief
Provincie Limburg


For one of our relations in Maastricht-Airport, we're looking for a Finnish Customer Service representative. In this job, you're responsible for providing customer service support for customers and sales representatives.

  • Promptly answer incoming customer calls and e-mails to place orders for products;
  • Enter sales orders and be responsible for all aspects of that order until satisfactory delivery to the customer is made;
  • Research and resolve complaints, problems, and concerns that customers may have with all facets of product ordering, sales, and service;
  • Support customers with various enquiries about products;
  • Track product shipments upon the customer's request;
  • Send samples of the companies products to customers upon their request;
  • Liaise with shipping, marketing, quality assurance and manufacturing to ensure that the companies products are available as soon as possible for shipment to the customer;
  • Track progress of and be responsible for ensuring that custom kits are manufactured in a timely manner to meet customers' demands;
  • Responsible for the timely and correct handling of reported RGA's;
  • Support the Sales Reps and Sales Manager with various tasks and projects, like various sales reports, promotional projects, preparation for sales meetings, product launches, written price quotations and offers;
  • Back-up for other Customer Service Representatives and colleagues;
  • Performs other related duties and tasks as required.

Wat vragen wij

For this job we're looking for candidates matching the following profile:

  • Diploma of college education (MBO or HBO);
  • A minimum of 2 years experience in an international customer service environment;
  • Native/Fluent Finnish and a good level of English;
  • Fulltime available (it's not possible to work parttime at this company);
  • Experience with MS Office.

Are you looking for a new challenge and do you regognize yourself in this profile?
Are you customer oriented, effectively in your work, accurate and a teamplayer?

Then we're looking for you!

Wat bieden wij

We offer you a challenging job within an international fast-growing company, specialised in medical devices.
The company offers you a fulltime job for 40 hours a week, during office hours.
You will get a direct contract at the company with a competitive salary (depending on experience) and some nice benefits.

If you have any questions regarding this position, please don't hesitate to contact us by phone or email:


Deze baan is niet meer beschikbaar.

Ken je ons motto? Wij gaan door waar anderen stoppen. En dus helpen we je graag verder. Hieronder gaan we er alvast vanuit dat je een soortgelijke baan zoekt.

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Paul Bergs

Paul Bergs

06 - 5432 3275