Customer service specialist Maastricht

27-05-2020 Referentie: 59daa03a-7386-4ca5-9f1b-b292b17245f2
Regio Maastricht
Salarisindicatie € 2800 - 3200 per maand
Werkuren 40 uur
Provincie Limburg
Vakgebied Overig
Opleidingsniveau HBO
Dienstverband Fulltime

FlexibRoyal Mosa BV in Maastricht makes and sells wall and floor tiles. Successfully. On average more than 5 million square meters of tiles find their way to Europe, North America, the Middle East and Asia. Mosa is a leader in the tile world and has received various international design prizes such as the Red Dot Awards and the IF Awards. Mosa supplies high-quality ceramic floor tiles, wall tiles and façade elements. As a result of which the company is constantly pushing the limits of what is possible with ceramics, the products are always progressive and innovative. Mosa wants to significantly expand their position in the Netherlands and in export markets in the current years. A nice challenge for the approximately 550 people who work there.

At Mosa, employee development is paramount. Mosa therefore seeks contact with professionals who feel at home in a learning environment where their own development goes hand in hand with achieving the business objectives. 

 For the Customer Service department we are looking for candidates for the position of

Customer Service Employee (NL)

As a Customer Service employee, you handle incoming leads and sales opportunities in such a way that as many sales opportunities as possible will be converted into orders.

As a Customer Service employee:

You will manage the incoming leads and sales (identify, analyze and follow up). Would this be a sales opportunity or would this be a potential marketing option? You decide. You will have daily contact with account management , including the follow-up of projects. You are an active member of the account team(s) and together with your field sales colleagues you ensuring all customer needs are managed. You are actively working within the price framework and you ensure coordination between different parties, such as sales management and line management. Also, you organize or active participate in internal or external customer events, including providing customers with relevant (product) information and securing and logging relevant customer or project information in our CRM system.

 

Main tasks:

1.Management of Leads and Sales

2.Quotation, Project Management

3. Hospitality

4.Cooperation and administration

5. Reporting

About you

You have 2-3 years of experience in a relevant position. It is important that you have a commercial orientation with a focus on the customer. In this position you have to build and maintain relationships. Because of our international orientation, written and verbal communication skills in English are required. 

Flexibility Limburg

Would you like to know more about us and want to see how we do it? 

Please feel free to look at our website www.flexibilitylimburg.nl

 

 



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Paul Bergs

Paul Bergs

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